Why you Need an EPABX System

An intercom system is an important investment for any business. It allows for the sending and receiving of audio and video transmissions. You will find plenty of variety when looking for such a system in the market. You will also hear of lots of praise for the EPABX systems in most business circles. Get the epabx system installation nairobi service now.

An EPABX (electronic private automatic branch exchange) is a business-specific telephony system that makes it possible to handle multiple calls at the same time. There are various equipment installation and servicing companies in the market you can approach when you need to set up such a system in your business.

Before you settle on one particular system, it is important to do some research into which one serves your needs the best. When choosing, consider several functions of such a system, to be certain, it will meet your requirements adequately.

Call forwarding is one such function. You need a system that allows you to transfer a call coming into the premises to a specific person in the organization. You thus get to use extensions for individuals and departments, thus making for more efficient and relevant communication. It also makes it possible to handle more than one call at any time.

Call accounting is also important, as it makes it possible to know how many calls were made by each person in a given period. As a communication resource, there has to be responsible and effective use at all times.

It should also allow for selective outgoing calling features. You need to control which type of calls can be made from the business to destinations out there. Imagine leaving it open for employees to call international numbers.

Conference calling is a critical function. With conference calling, you will manage to hold meetings among several propel without the need for separate calls stating the same points.

Voicemail is also important, since you may not be there each time to receive calls, or you may be on another call at that time. Check out on the nec pabx system nairobi now.

The call distribution function makes up one of the main reasons to get an EPABX system. You need to manage to forward the call to an extension otherwise not engaged, thus not keeping a customer waiting on the line for too long.

You need it to also allow for remote call receiving through mobile integration. Apart from the extensions in the office, you need also to make it possible for your team to receive their calls even when out in the field.

With such features, you will be certain you have gotten a system that fulfills your communication needs adequately. You can read more in this site: https://www.britannica.com/technology/telephone.